Designated Travel Agencies

Overview

To assist travelers and administrators making business travel arrangements, and ensure employees do not pay out of pocket for airfare, RIT has established relationships with three RIT Designated Travel Agencies. Book airfare, hotel, car rental, etc as soon as travel dates and destinations are known. RIT prepays the cost of business-related airfare booked through these agencies. As expense reports are completed, departments are charged for the cost of the airfare. Employees should be submitting expense reports within two weeks of returning from a trip. 

Booking Information

  • University ID: RIT employee travelers must provide their University ID (UID) to the agent when booking. RIT employee delegates booking on behalf of a student or non-employee must provide their own UID to the agent (do not provide a student's UID).
  • Special Rates or Discounts: Inform the travel agent if there are any special conference or association discounts applicable to air or hotel and ask them to book at these rates.
  • Corporate and Loyalty Programs: Provide the agent with program numbers below when booking for an applicable airline or rental car company. Use of the corporate program numbers helps to optimize rates for the RIT community. Rental car loyalty programs require registration, and employees may do so at no cost. Loyalty program benefits include quicker pickups/drop-offs, free rental days, etc. For specific details, refer to company websites.
Airline Company Corporate Program #
American Airlines YE281L2
Delta US754064496
Southwest 99277776
United B0480

 

Rental Car Company Corporate Program # Loyalty Program
Avis B005900 -
Enterprise XZ29401 https://www.nationalcar.com/enroll/XZ29401
Hertz 1807216 http:/bapgold.hertz.com 
Company: Rochester Institute of Technol
CDP: 1807216
Pin Code: bapgold
National XZ29401 https://www.nationalcar.com/enroll/XZ29401

Tzell Park Avenue Travel

Tzell Park Avenue Travel, part of the Travel Leaders Network, has over 30 years of experience and is a fully bonded member of the travel industry. Known for quality customer service, Tzell agents prioritize RIT’s corporate business travel needs and policy requirements. 

Services

  • Comprehensive travel reservations (flights, car rentals, hotel reservations, train tickets) 
  • Discounted visa services through CIBT 
  • Corporate hotel discount rates 
  • State-of-the-art American Airlines SABRE system 

Fees

  • Agent Assisted: $35 per domestic transaction and $40 for international transaction
  • Emergency After Hours Service (24/7): $35 per call, additional charges may apply 

Contact

Town & Country Travel

 Corporate Travel Service Update 

Town & Country Travel is discontinuing its corporate travel services on November 27, 2026.

Effective immediately, RIT travelers should not initiate any new travel reservations with Town & Country Travel. Please use RIT’s alternative approved travel providers for all new business travel arrangements.

 

Existing Reservations

If you have an existing reservation booked through Town & Country Travel, please retain your itinerary and confirmation information.

For questions or assistance related to an existing reservation, contact Town & Country Travel:

For tickets requiring changes, cancellations, or refunds after Town & Country Travel ends its corporate travel services effective 11/27/26; travelers will need to work directly with the airline or other applicable travel supplier.

For further questions, please contact accpay@rit.edu.

Van Zile Travel Service

Van Zile Travel is a woman-owned travel management corporation headquartered in Rochester, NY. Founded in 1911, Van Zile Travel’s legacy is providing exceptional service while incorporating new technologies keeping our agency on the cutting edge of the dynamic travel industry. Our team of agents provide personalized service averaging 30 years in the travel industry. They have experience booking grant travel and ensure the RIT Travel Policy is followed on each reservation.

Services

  • Hours of operation 8a-5p ET Mon-Fri
  • Emergency service available
  • Online booking tool available

Fees

  • Self-booking tool  (on-line), powered by Concur Travel - $12.00
  • Service Fees - $38/Domestic air tickets ; $48/International air tickets
  • Emergency Calls - $45 fee per call

Contact Information

Email