We are seeking a motivated and outgoing Administrative Assistant to join our team. In this role, you will provide support to our office employees, ensuring they have all the information and resources they need to perform their best. Your responsibilities will include answering phone calls, scheduling appointments, planning meetings, and writing correspondence. The ideal candidate is highly organized with excellent written and signing communication skills and a friendly demeanor.

Essential Responsibilities:

Assist Executive Director with relevant day-to-day activities as requested.
Receive clients, staff, volunteers, and visitors upon arrival and departure.
Handle incoming video/relay calls, emails, and other communications for the agency and staff.
Provide general clerical duties such as copying, filing, information entry, and mail.
Coordinate and schedules appointments, meetings and other arrangements as needed.
Oversee the volunteer training and assignments.
Maintain office environment, equipment, supplies and inventory.
Monitor office safety and communication systems.
Respond to inquiries and informational requests.
Record keeping, security and maintenance of all agency tracking systems.
Additional responsibilities deemed necessary to the agency’s functioning and operations.

Key Competencies: Deaf and International cultural awareness, knowledge, and sensitivity; Strong customer service abilities; Effective receptive and expressive communication skills; Strong organization and planning skills; Strong interpersonal and networking skills, Detail oriented; Proficient in Microsoft 365 Office Suite; Effective decision making and problem-solving skills.

Key Expectations: Possess a valid driver’s license and have access to a vehicle; Must reside within Monroe County. Flexibility with working hours and availability for events, including occasional evenings and weekends preferred.

Education and Experience: BA/BS with 2+ years of office administration experience preferred. Must demonstrate native-like fluency in American Sign Language. Experience in computer tracking and database management applications needed.

Status: Full-time, Hourly & Nonexempt, Reports to Executive Director. In-person work schedule required.

Yearly Salary range: $40,000 to $45,000

If you are interested in applying for this position, please submit a cover letter and resume to jobs@deafrefugeeadvocacy.org with the subject line “Administrative Assistant Application.” Candidates with diverse backgrounds, education and experience are strongly encouraged to apply. DRA is a sign language inclusive work environment. We will accept submissions until all positions are filled.

For further inquiries, please contact inquiry@deafrefugeeadvocacy.org. For more information about DRA, please check our website at www.deafrefugeeadvocacy.org.

All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.