Company Information
-------------------
Company Name: Gallaudet University Human Resources
Website: https://www.gallaudet.edu/human-resources/employment-opportunities

Job Information
---------------
Job Title: Director, Residence Life and Housing
Job Type: Permanent
Job Description:
SUMMARY:

Reporting to the Dean of Student Affairs, the Director of Residence Life and
Housing (Director) is responsible for providing leadership in the creation of
a dynamic student experience for approximately 1,000 residents in 10+ unique
residential facilities across the campus. The Director leads a team of 15
professional and 70 paraprofessional staff who is responsible for proactively
engaging in building inclusive living and learning communities that is
welcoming to all residents. This position does not conform to a traditional
workday/workweek. The Director will be required to work in the evenings or
weekends.

PRINCIPAL ACCOUNTABILITIES:

Building an Inclusive and Supporting Living and Co-curricular Experience

Engages with and supports a diverse campus community and fosters a welcoming,
supportive, positive, safe, and inclusive environment for all.
Designs and implements a robust residential curriculum that supports learning
outside of the classroom focusing on academic, antiracism, diversity, equity,
multicultural, social, and educational programming for residents; and engages
in cross-divisional collaboration with programs and services within Academic
Affairs, Equity, Diversity, and Inclusion, Student Affairs, and other
divisions.
Works with Equity, Diversity, and Inclusion on identifying educational and/or
systemic barriers that creates a detrimental residential experience or a lack
of sense of belonging in the residential facilities; and increases
collaboration across units and divisions to develop and implement innovative
strategies to increase the retention and graduation of students,
particularly, students of color.
Collaborates with all academic departments and non-academic and academic
support units and programs to maximize student retention efforts; provides
intervention and support services/referrals to students experiencing academic
and personal challenges; stays abreast of all reports made by faculty and
staff and follows up with students when appropriate; and brings concerns to
the attention of the Behavior Intervention Team.
Builds and nurtures a culture of superior customer service; and responds
promptly to students, parents and guardians, and other stakeholders on
concerns and issues brought to the department’s attention.

Housing Operations

Oversees all residential facilities and related processes to maintain a
positive, safe, and healthy living environment; and maintains an operational
calendar to address damage assessments, key inventories, room selection and
assignments, move-in and move-out processes, and early arrival/late
departures, and summer housing.
Develops and implements a marketing strategy designed to increase student
on-campus residency rates; maintains and updates the Residence Life and
Housing website regularly; and maintains a significant social media presence
designed to market Residence Life and Housing programs and services as well
as a tool to communicate information to the community.
Responsible for planning and overseeing residence hall renovation projects
designed to enhance the student experience; works closely with Campus Design
and Facilities Department in determining building priorities and budget
development; and manages allocated budget to ensure that projects stay within
budget.

Strategic Leadership

Assesses the unit, programs, and services on a regular basis to measure
effectiveness and relevancy to the needs of our current students and the
University strategic plan; works with all unit professional staff to develop
and implement short- and long-term strategic planning to maximize programs
and services designed to promote retention and academic success of students;
and integrates best practices to address current trends and issues in
Residence Life, Housing, and student development in the planning process.
Develops and enhances relationships with key campus partners including, but
not limited to, Undergraduate and Graduate Admissions, Student Financial
Services, Equity, Diversity, and Inclusion, Parents and Family Engagement,
the Department of Public Safety, Dining Services, Campus Stewardship, and the
academic colleges.
Serves on the Crisis Leadership Team, Behavior Intervention Team, Persona Non
Grata Committee, Strategic Space and Capital Planning Committee, and any
other relevant committees as assigned by the Dean.

Supervision & Staff Development

Recruits, selects, trains, supervises, and evaluates the performance of
residence life professional staff and paraprofessional staff; and meets
regularly with staff through department-wide or supervision meetings.
Builds a positive team culture that emphasizes communication and
transparency, opportunities for growth, culture of collaboration, and a
strong purpose and core values.
Ensures that all professional and paraprofessional staff are trained in their
respective fields; responsible for providing professional development
opportunities to ensure all personnel are knowledgeable and aware of their
legal obligations and responsibilities as well as staying abreast of current
and new developments in their respective professional fields; and
collaborates with academic programs and support services to develop a
comprehensive training program for paraprofessionals.
Maintains membership in professional organizations relevant to the field of
student development, residence life, and housing management; stays abreast in
current research and developments in student development, equity, diversity,
and inclusion, residence life, and housing management; and participates in
conferences and professional development opportunities when possible.

Budget and Administration:

Responsible for the development and oversight of budgets for the unit,
programs, and services; and manages the budget to ensure the best use of
fiscal resources in alignment with the unit’s mission and the
University’s strategic plan.
Participates in the development of the annual fiscal year auxiliary services
revenue targets for housing; and participates in a cross-divisional committee
focused on marketing and strategy development with the goal of meeting and/or
exceeding established revenue goals.
Conducts an annual review of all Residence Life and Housing policies and
procedures; ensures that policies and procedures adhere to professional
standards and ethics; ensures that all staff and paraprofessional staff
enforces policies and procedures in a consistent, fair, and just manner;
ensures that all incidents are documented, adjudicated, and resolved as
outlined in the Student Handbook; serves as the final appellate level in
regards to student disciplinary appeals; and ensures that staff and
paraprofessional staff maintain confidentiality in regards to student
information and records.
Remains on call evenings and weekends to address residents and residential
facilities concerns and issues that may arise; and ensures 24 hours per day/7
days per week coverage for all Residence Life and Housing activities as
needed.
Shows a genuine commitment to diversity, equity and inclusion in the
workplace; and participates in activities and workshops to foster continuous
learning.
Serves as a mandatory Title IX reporter; and takes annual Title IX training
as part of the compliance effort.
Performs other related duties, as assigned.



Requirements:
SPECIFICATIONS:

Required Qualifications (When the candidate’s resume meets these
qualifications, it will be screened in.):

Bachelor’s degree.
A minimum five years of professional experience in student affairs, student
development, and/or residential life.
Fluent in American Sign Language.
Preferred Qualifications (While not required, it is an advantage for what the
position needs.):

Bachelor’s or Master’s degree in student development, education,
counseling, or a field relating to human behavior and/or development.
Management or supervisory experience.
Experience in higher education setting.
Solid experience with building and maintaining both broad and deep
relationships with key stakeholders that support the health and well-being of
students.
Experience working effectively with student governance groups and experience
working collaboratively and successfully with faculty.
Experience with and understanding of assessment processes and knowledge of
strategic planning.
Experience in effective financial management.
Knowledge, Skills, and Abilities (Qualities that will help the incumbent be
more successful in the position):

Knowledge and advocacy of student development theory, restorative justice,
social justice, Title IX, Family Educational Rights and Privacy Act, the
standards of due process and student affairs trends in higher education.
Demonstrated commitment to valuing diversity and contributing to an inclusive
working and learning environment.
Excellent writing skills.
Proven ability as a strong supervisor who is skilled in building a sense of
team, maintaining open lines of communication, offering relevant professional
development opportunities to stay current in the field.
Evidence of creativity and innovation in problem solving and strategy
implementation.
Strong organizational and project management skills, and ability to
multi-task in a fast-paced, high-volume environment.
Demonstrated commitment to equity and inclusion in both leadership and policy
setting.
Excellent communication skills and the ability to communicate complex issues
with clarity.
Enthusiasm for and demonstrated commitment to supporting a student body that
is broadly diverse with regard to gender, race, ethnicity, nationality,
socioeconomic status, sexual orientation, gender identity, and religion among
other factors.
Proven success in persuading others, adapting communication to various
audiences, and facilitating presentations.
The successful candidate will undergo a background check that must be cleared
prior to working at Gallaudet University.

Gallaudet University is an equal opportunity employer/educational institution
and does not discriminate on the basis of race, sex, national origin,
religion, age, hearing status, disability, genetic information, covered
veteran status, marital status, personal appearance, sexual orientation,
family responsibilities, matriculation, political affiliation, source of
income, place of business or residence, pregnancy, childbirth, or any other
unlawful basis.   This policy is in compliance with Title VII of the Civil
Rights Act, the Americans with Disabilities Act, the Rehabilitation Act, the
Age Discrimination in Employment Act, the District of Columbia Human Rights
Act, and other applicable laws and applies to all procedures affecting
applicants and employees including, but not necessarily limited to:
recruitment, hiring, placement, promotion, transfer, reassignment,
reappointment, tenure, demotion, selection for training, layoff, furlough,
and termination, compensation, and all other conditions or privileges of
employment.

COMPENSATION:

LEVEL:  11

SALARY:  Commensurate with experience and qualifications

FLSA:  Exempt




Resume Information
------------------
Applicants should submit the following:: Resume, Cover Letter, Transcript, Application Form
Degree levels accepted:: Bachelor

Application Information
-----------------------
Apply online at:: https://www.gallaudet.edu/human-resources/employment-opportunities
Additional Instructions:
Please check out the job posting by visiting www.gallaudet.edu/jobs and click on External Applicants. If you are interested, we hope you will consider applying. 

If you have questions about the position, please feel free to send an email to jobs@galladuet.edu.