Username: kmdnce
Company Information
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Company Name: Cleveland Hearing & Speech Center (CHSC)
Website: http://www.chsc.org/

Job Information
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Job Title: Social Services Case Manager
Job Type: Permanent
Address:
Cleveland, Ohio

Job Description:
Department: Community Center for the Deaf & Hard of Hearing

Reports To: Director of Community Center for the Deaf & Hard of Hearing
(CCDHH)

We are looking for a compassionate Social Worker to help serve the deaf and
hard of hearing communities by assisting our clients that are affected by
issues such as lack of access to programs and services, homelessness, food
insecurity, difficulty obtaining government support, neglect, child abuse,
intimate partner violence and sexual assault, as well as emotional and
behavioral health issues resulting from language deprivation.

Purpose of the Job:

Manages the development and delivery of case management services to
individuals who are D/deaf or Hard of Hearing. Provides information and
referrals to D/deaf individuals regarding services, programs and resources
offered by community organizations and agencies as well as providing those
agencies with the necessary information to allow them to provide services to
clients in a culturally competent and sensitive manner. Provides advocacy to
community members in a variety of environments. Responsible for assessing
clients and gathering relevant information about their cases, providing
crisis intervention, and contacting and making referrals to other agencies
and services. Provides community organizations and agencies with information
regarding Deafness and Deaf Culture including information on the Americans
with Disabilities Act (ADA).

Major Duties and Expectations:

Provides case management and support services:

Meets with D/deaf and hard of hearing clients confronted with daily living
struggles.
Assists in defining problems and setting goals.
Assists in completing complex government, medical, legal, social service and
other forms.
Assists in locating affordable housing and food assistance.
Provides information on services available throughout the community.
Assists in understanding and accessing community services and resources.

2. Provides liaison and advocacy services on behalf of clients.

Maintains accurate records
Provides information, resources, and referrals to organizations requesting
information related to:
Services for D/deaf individuals (mental health, educational, religious, etc.)
Understanding and accessing community services
Deafness and Deaf culture
Assistive listening technology and devices
Sign language classes
ADA compliance

3. Outreach to community organizations to develop potential allies as well as
partnerships in order to promote the co-advocacy model of serving Deaf and
Hard of Hearing consumers.

4. Develops and conducts community classes for deaf and hard of hearing
consumers to support activities of daily living and to increase their
capacity and knowledge as well as their ability to live independently.
Classes may include topics such as:

Parenting
Nutrition
Budgeting
Health
Coping Skills

5. Collaborates with other team members to develop and populate community
events and educational presentations.

6. Participates in supervision, training, as well as department and agency
meetings. Prepares for and participates in regular case reviews and
presentations.

Key Competencies

The ability to tolerate stress, recognize your own limitations, and respond
to difficult situations.
To work in an independent, self-motivated way while being a collaborative
member of an interdisciplinary team.
The capacity to problem solve, think critically, and apply knowledge and
research to a clinical problem.
Excellent communication and interpersonal skills in order to deal with people
in distress.



Requirements:
Education/Experience/Skills

A Master’s degree in social work or a related field is required.  A license
in social work or a related field would be ideal.
3-4 years experience working directly with the deaf and hard of hearing
community.
Fluency in American Sign Language (ASL) is required, and the ability to
communicate with people who use various modes of communication (ASL, PSE,
SEE, Oral Deaf, etc.) is required.
Experience in the DV/SA field including advocacy in the criminal justice
system. Formal advocacy training is desired.
Strong organizational and interpersonal skills along with the ability to
communicate with all types of people are desired.
Proficiency in Word, Excel, Outlook, and Power Point




Resume Information
------------------
Applicants should submit the following:: Resume, Cover Letter
Majors Desired:: Health Sciences, Liberal Arts
Degree levels accepted:: Graduate

Application Information
-----------------------
Apply online at:: https://www.chsc.org/site/careers_view/social-services-case-manager
Email application materials to:: moneilruddock@chsc.org
Additional Instructions:
To apply: Send a cover letter and resume to Maria O’Neil Ruddock, Director of Community Center for the Deaf and Hard of Hearing:  moneilruddock@chsc.org  and complete the employment application on the website at https://www.chsc.org/site/careers_view/social-services-case-manager