Username: kccned
Company Information
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Company Name: NTID/RIT
Website: https://www.rit.edu

Job Information
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Job Title: System Administrator
Job Type: Permanent
Start Date: ASAP
Job Description:
POSITION SUMMARY
Provide systems administration, lab management, and end user support,
including specialized support for faculty, staff and student needs regarding
technology specific to supporting deaf and hard of hearing individuals.
Manage day to day operations of department computing activities and directs
student employee’s daily activities. Provides mentoring, instruction and
knowledge transfer to student employees and Client Support Specialists.
Confers with faculty and staff to determine types of hardware and software
required to support department or computer lab requirements and technology
integration.
Responsible for department security administration and ensures adherence to
the RIT Information Security Office standards.
Serves on teams and committees to define department needs, both internal to
NTID and working with peers within other colleges and ITS.
Performs analytical, technical, and administrative work in the planning,
design, and installation of new and existing personal computer systems.
Oversees or performs systems administration functions in computer
environments.  Installs new and maintains existing hardware and software.
Responsible for local area networks and computer lab operations.
Writes programs to fulfill requirements, or selects appropriate off-the-shelf
software and modifies to suit.  Manages project and personnel required to
implement selected solutions. Develops and maintains appropriate
documentation.
Prepares lab technology and computer systems based communications for
faculty, staff and students through various media including Web-based.
Maintains or utilizes telecommunications and data communications protocols.
Continually improves technical knowledge of operating and network
environments including multiple platforms; trains faculty, staff and students
as necessary on new software and technologies; and enhances customer service
and communication skills.
Responsible for department digital signage management and the installation,
maintenance and management of the various electronic displays.

DETAILED REQUIREMENTS
Computer Systems Administration:
7 physical servers, 43 virtual servers, and approximately 1700 workstations
for faculty, staff, and labs, including 200 laptops used to deliver access
services to students/faculty/staff for all RIT classes and events.
Provide support for approximately 522 faculty-staff and approximately 1500
students. All department faculty, staff, and students belong to several user
groups. Virtual Machine hosting.  Desktop support and administration of Mac
OSX machines is also required.
Support for faculty and staff mobile devices such as iPhones, iPads, Android
phones and tablets, etc.
Support, technology evaluation and recommendation, purchasing and
installation for 65 classrooms, labs and meeting rooms
File & Print sharing for faculty, staff, and students.
Software license management.
Remote administration, installation, and configuration services including
scripting of software distribution packages.
Creation and scripting of software distribution packages to support security
patching and application updates of all PCs, Macs and servers within NTID.
Utilization of the Ivanti management environment for (1) tracking inventory,
(2) remote control, (3) packaging/software deployment, (3) computer
provisioning/imaging, (4) OS/Application patching, (5) security/compliance,
(6) scripting, (7) reporting.
Research, evaluate and recommend new technology for use in 65 classrooms,
labs and meeting spaces or by end users including custom developed solutions
and coding to support NTID’s specialized requirements.
Administer yearly equipment purchasing. Negotiate with vendors to secure best
pricing on equipment, coordinate quoting and purchasing by working with
appropriate purchasing and financial departments.
Provide support for 4 buildings located in dispersed areas of campus, plus
multiple smaller locations for NTID staff located in other colleges within
RIT.

Network Administration of registered PCs and network equipment

Security Administration:
-Firewalls
-Anti-Virus & Anti-Spyware
-Automatic Updates
-Management of Active Directory, OUs and GPOs
-Create security access and restrictions to network resources for
approximately 522 faculty-staff and approximately 1500 students. All
department faculty, staff, and students belong to multiple user groups which
are used to grant access to PC logins, file shares, and printer shares.
-File and printer shares
-Specialized support for various NTID technologies and equipment:
-Real Time Captioning Department for Access technologies (C-Print/Typewell)
-Room Tablet technology
-Electronic digital displays within the department – Content development
and management
-Fluke network analyzing equipment
-Classroom Technologies
-Touch monitors
-LCD projectors
-Visualizers
-Low-vision equipment
-Cameras and microphones
-Assisted Listening Devices
-Streaming Technologies
-Specialized application support, for example AutoCAD, TIMS Electronic
Medical Records, Hearing Instrument programming, Inventory, and Scheduling
system



Requirements:
Required Minimum Qualifications
-Bachelors or equivalent experience, with a technical major, such as
engineering or computer science 4 to 7 years’ experience
-American Sign Language - Knowledge of American Sign Language or willingness
to learn
-Extensive knowledge of Windows OS and Windows Server. Knowledge of Linux and
Unix operating systems a plus
-Familiarity working within a Microsoft Windows Active Directory environment
and using security group policy objects.
-Advanced understanding of computer security practices and specific tools
that protect computing environments, including a solid understanding of
server, network and desktop security.
-Troubleshooting hardware issues and replacing parts such as hard drives,
memory, motherboards and processors.
-Customer support experience.
-Familiarity working with imaging deployment software such as Ivanti

PREFERRED
-Ability to manage multiple projects simultaneously.
-Ability to work independently and make effective decisions
-System administration proficiency.
-Manage employees effectively.
-Ability to stay current in new technology.
-Extensive knowledge (certifications are a plus) of Microsoft Operating
Systems. Experience Apple operating systems a plus.
-Strong knowledge of networking and server administration.
-Excellent problem solving skills.
-Demonstrated ability to assess client needs and deliver solutions.
-Able to deal with stress; demonstrates adaptability and successful
multitasking skills.
-Strong customer service and communication skills.
-Project management experience.
-Supervisory experience.
-Knowledge of subject matter related to area of support.
-Verbal and written communication skills.

Bachelor's or equivalent experience




Resume Information
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Applicants should submit the following:: Resume, Cover Letter
Majors Desired:: Computing
Degree levels accepted:: Bachelor

Application Information
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Apply online at:: https://www.rit.edu/careers