| Job Description |
Position Title: Compliance Coordinator
Reporting Supervisor: Chief Legal Officer
Employment Type: Full-time Exempt
Department: Regulatory
Convo’s mission is to connect humans through universal communication solutions shaped by cultural experiences. We are a Deaf-owned, sign-centric, and we are seeking a like-minded and passionate individual to join our Regulatory team as a Compliance Coordinator to be responsible for performing compliance-related duties.
Convo is an equal opportunity employer and we welcome everyone to our team. If you need accommodations during the application or interview process, please let us know.
In your application, please feel free to note which pronouns you use.
At Convo we redefine what it means to give back, we are all about elevating our community to new heights, and this is not possible without people who share the same passion for our culture and identity. If you feel we’re the place for you, then join us to make a difference!
Position Summary
The Compliance Coordinator will work with the Chief Legal Officer on implementing compliance policies and procedures to ensure Convo has a coherent, consistent and robust approach to compliance management. The position will work with all departments, and require the individual to maintain up-to-date on FCC regulations; and all relevant policies.
Responsibilities
● Work with managers, directors, and other employees to ensure we have a holistic policy framework that covers all key compliance risk areas.
● Lead the redocumentation of Convo’s compliance policy by ensuring all documents accurately reflect its purpose and process.
● Ensure all documents are disseminated to managers and employees in a timely and effective fashion.
● Drive delivery of compliance policies and procedures by ensuring timely reviews of documents and obtaining required approvals.
● Identify and develop resolutions and remediation for compliance matters.
● Gather required information and documentation as required by regulatory agencies.
● Ensure all policies have clear plans for engagement, implementation, training, communications, and monitoring.
● Monitor and analyze various policy trends and activities relevant to Convo.
● Assist in legal writing and research.
● Perform internal audits for compliance purposes.
● Perform miscellaneous duties, special projects, and ad hoc assignments as assigned.
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| Requirements |
Required Skills & Qualifications
● Bachelor’s Degree
● Demonstrated skills in plain English writing and fluency in ASL with strong analytical skills
● 2+ years experience in policy writing, or legal writing; or equivalent experience in compliance.
● Possess excellent writing and editing skills in English
● Experience working with highly sensitive data or information
● Possess solid time-management skills and the ability to meet deadlines as needed
● Possess strong research skills
● Ability to be collaborative, a team player
● Good interpersonal communication skills
● An inquisitive approach to practices, procedures, and specific transactions
● Good judgment enabling the provision of sound advice in difficult areas of law, regulation, practice and the proactive management of compliance and regulatory risk
● Good presentation skills, as well as strong planning and organizational skills
● Strong integrity, ethics, independence, and interpersonal skills at all levels
● Ability to work at a desk; and with a computer for extended periods of time
● Travel may be occasionally required
● Experience conducting training a plus
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