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ILI Leadership Team

Neil Hair

Neil is the Executive Director of the Innovative Learning Institute (ILI) at RIT, where he heads RIT Online and the Teaching and Learning Services (TLS) divisions.

Prior to his role in academic leadership, Hair was an associate professor of marketing in the Saunders College of Business at RIT and area leader for marketing. He holds a number of institute awards for excellence in teaching, including the Eisenhart Award for Outstanding Teaching, Online Learning’s Exemplary Faculty Teaching Award, Richard and Virginia Provost’s Award for Excellence in Teaching, RIT Executive MBA Faculty Recognition Award, and the Saunders College of Business Alumni Outstanding Teaching Award.

Professionally he holds board positions on a number of for- and not-for-profit organizations; is a renowned expert in the field of social media marketing, relationship marketing, online customer experience, personal branding and virtual ethnographic practices; and is published in the Journal of Retailing and the International Journal of Management Reviews.

  • Chartered Marketer, Chartered Institute of Marketing
  • Fellow, Higher Education Academy
  • PhD, Marketing, Cranfield University
  • DIPM, Marketing, Chartered Institute of Marketing
  • MSc, International Marketing, Sheffield Hallam University
  • BSc, Business Administration, Cardiff University
Thérèse Hannigan

Thérèse is the director of RIT Online, where she oversees the corporate strategy for RIT’s online presence, including brand execution, demand research, online portfolio management, web strategy, social media, student recruitment, and co-curricular online experiences for adult learners. Previously, Hannigan was an associate professor in RIT’s College of Imaging Arts and Sciences, where she taught graphic design and user experience best practices across a whole spectrum of media and emerging digital technologies. She also serves as the president and creative director at Dwaiter, an award-winning design firm, specializing in user experience and web development. Thérèse brings more than 20 years of design, technology, innovation, and leadership to her role. 

Ian Webber

Ian is the Director of Teaching and Learning Services. In this role, Ian contributes to the strategic mission of ILI and manages the Instructional Technology, Academic Systems Support, Classroom Technology, and Online Student Experience teams within TLS. Ian also collaborates with faculty and staff to investigate and effectively integrate new and emerging technologies into online and campus courses. 

Ian brings more than 15 years of expertise in designing and implementing IT solutions for education, in creating interactive web-based applications, in managing classroom technology integration, and in streaming media.

  • MS, Information Technology, RIT
  • BA, Photography, RIT

ILI Leadership Support

Dawn Severson

Dawn joined the ILI in summer 2014 and works closely with the executive director, assists in the planning and management of events, and performs a number of other administrative duties to help support the ILI.

  • MBA, Rochester Institute of Technology
  • BS, Applied Arts and Science (concentrations in Human Resources and Business Administration), RIT
Renee Burslem
Anthony Concessi

Anthony is the senior analyst for the ILI, but is a member of the Controller’s Office Partnerships team. He is primarily responsible for financial analysis and reporting, ensuring accuracy of account transactions, and providing guidance to the ILI leadership and staff on accounting and human resource policies and procedures.

TLS Operations Support

Sherry Clark

Sherry is the operations support supervisor for TLS. She runs the front desk area and supervises all front desk student employees. Sherry also schedules all lectures and special events in the six auditoriums on the academic side of campus and maintains financial records and chargebacks for TLS. Sherry has been at RIT since 1984.

TLS Academic Technology Team

Ken Kindler

Ken is the manager of Academic Technology Systems. He is responsible for operations, management, and technical support of the TLS-supported technologies. Ken has been with RIT since 1991 and has worked in a variety of capacities, including as a classroom instructional services supervisor and a manager of instructional services.

Christopher Williams

Chris is the Senior Systems Administrator for TLS. He is responsible for maintenance, support, and integration of the systems running the TLS Academic Technologies.  Chris started his career with RIT in 2006 as a Technical Support Assistant and moved into his current role in the summer of 2007.

  • BS, Applied Networking and Systems Administration, RIT
David Ziebarth

Dave is an academic technology support specialist working with such technologies as myCourses and Adobe Connect. Dave joined RIT in summer 2014. He previously worked at Allendale Columbia School and Eastman Kodak Company, where he provided direct technical support for faculty and customers.

TLS Classroom Technology Team

John Schrenker

John is the Manager of Learning Space and Classroom Technology. He is responsible for overseeing activities related to the design, provisioning, installation and maintenance of technologies deployed in RIT’s learning spaces. John brings with him experience as faculty as well as years of hands on and leadership experience in the IT field.

Matt Nicosia

Matt is the Learning Environment Engineer and Programmer for the ILI-TLS Classroom Support Group where he is responsible for programming all of our A/V interfaces, managing regularly scheduled classroom upgrades, and working with the Supervisor of Classroom Technology Operations on advanced troubleshooting and problem resolution. Previously, Matt was the service manager for a local regional audiovisual design, installation, and service firm. He holds several industry certifications and has more than 15 years of experience in audiovisual technologies. Matt has been with RIT since fall 2011.

  • Certified Technology Specialist, InfoComm International
Scott Nost

Scott is a learning space designer and audiovisual systems engineer who has worked for RIT since 2008.

He assists project managers and project decision makers during facility renovations and new construction projects. His expertise is in integrating audiovisual technology into a physical space in ways that improve the teaching and learning experience for instructors and students.

Prior to 2008, Scott was a project manager and site foreman for a leading audiovisual integration company.

  • Certified Technology Specialist, InfoComm International

TLS Instructional Design Services Team

Jeremiah Parry‑Hill

Jeremiah is the manager for instructional design in TLS. He is responsible for the coordination and tracking of new online programs through the design and implementation process. He also tracks instructional design initiatives and projects. With a background in human-computer interaction and accessibility technology, he is especially interested in improving the online course experience for all learners.

  • BS, Information Technology, RIT
  • MS, Human-Computer Interaction, RIT
Marty Golia

Marty is an instructional design researcher and consultant in TLS, working with faculty to develop classroom and online course designs and activities. His focus is on designing activities that enable students to work collaboratively and engage more deeply with content.

Before coming to RIT, Marty worked as an independent consultant, creating leadership development programs, educational programs, training courses, and competency models for organizations including Kodak, Bausch & Lomb, Seventh Generation, and RIT’s Center for Professional Development. He joined TLS in 2010.

  • BS, Communications, Syracuse University
Rebecca Johnson

Rebecca is an instructional design researcher and consultant with experience in online course development, digital communication tools, social media, web usability and content management, and assisting faculty with creating and revising course-level student learning outcomes.

Before joining TLS in August 2014, Rebecca worked as an instructional technologist at a large research university and was in charge of providing training on iPad integration, academic continuity, and assessment. Prior to that she was a writer and book and managing editor in trade and K-12 educational publishing.

  • MLIS, University of Alabama
  • BA, English, University of Iowa
Michael Starenko

Michael is an instructional design researcher and consultant for TLS. He has worked at RIT since 2003, supporting faculty and academic departments through consultations, workshops, conferences, webinars, learning communities, and publications. Michael’s areas of expertise include online education, learner-centered teaching, course redesign, and educational communication and media.

In addition to his work for TLS, he has taught a variety of face-to-face, blended, and online courses for the College of Imaging Arts and Sciences and the College of Applied Science and Technology.

Prior to joining TLS, Michael was editor of Afterimage: The Journal of Media Arts and Cultural Criticism. His publications include Reflections on Blended Learning, an anthology of writing by RIT faculty, and “Enhancing Student Interaction and Sustaining Faculty Instructional Innovations through Blended Learning,” a chapter in Blended Learning: Research Perspectives.

  • Certificate in Online Learning Leadership, Penn State University and the Online Learning Consortium
  • Certificate of Advanced Studies, Warner Graduate School of Education, University of Rochester
  • MA, Media Studies, University of Chicago
  • BA, Religion, Kalamazoo College

TLS Instructional Technology & Media Services Team

Graham Anthony

Graham is the Manager of Instructional Technologies and Media Development for TLS. He oversees the day to day work associated with the implementation and training associated with academic technologies, the development of video and interactive media, as well as many of the accessibility initiatives associated with online course materials. Prior to working for TLS he was a faculty member in the School of Media Sciences where he taught classes such as Information Architecture, Web Page Production I and II, and Digital Asset Management.

  • MS, Human Computer Interaction, RIT
  • BS, Printing and Applied Computer Science, RIT
Katie Bush

Katie joined TLS in 2017 as an instructional technologist and is currently working on edX initiatives for RIT. Prior to joining TLS, Katie was an instructional faculty member in RIT's School of Individualized Study. She has experience in communications, instructional design and training, accessibility, and usability.

  • MS, Professional Studies (concentrations in Instructional Design and Human-Computer Interaction), RIT
  • BS, English, SUNY Brockport
Monica Cormier

Monica joined TLS in 2019 as an Instructional Technologist and is currently working on enhancing learning experiences with on-campus, online, and blended courses. Prior to joining RIT, Monica’s work experience included providing IT support for St. Louis School in Pittsford and working as a systems engineer for the State of North Carolina and Bank of America. 

  • MS, Industrial Engineering, North Carolina State University
  • BS, Systems Engineering, University of Virginia


Chris Hodge

Chris is a multimedia developer for TLS. He is responsible for working with faculty on creating and managing video, audio, and interactive media assets for academic and instructional use, as well as facilitating academic captioning and transcription services. Chris has been with RIT and the ILI since 2013.

Daniel Pitnell

Dan Joined TLS as an instructional technologist in the summer of 2019. Before coming to RIT, he worked in the Rochester area as a K-12 educator. He worked in a variety of classroom and support positions, including three years as an elementary school principal for the Diocese of Rochester. Dan looks forward to using his experience in instruction and collaboration in his position as instructional technologist

  • BM, Music Education, SUNY Fredonia
  • M.S Ed, Educational Technology, Nazareth College
Clara Riedlinger

Clara joined TLS in January 2017 as the media production technician. A recent graduate of the Maryland Institute College of Art, Clara earned her BFA in Film & Video. She focuses primarily on documentary filmmaking, audio engineering, and video archiving.

  • BFA, Film & Video, Maryland Institute College of Art

RIT Online

Kristina Faller

Kristina joined RIT Online in 2017 in the role of digital content strategist. She partners with RIT stakeholders and utilizes user behavior analytics to define content requirements and strategy which promote and support online learning at RIT. She creates content for digital marketing campaigns and prepares online communications for internal and external audiences. Kristina brings over 15 years of marketing and communications experience and 10 years of online content strategy and execution.

  • BA, English, Utica College of Syracuse University
Dan Howell

Dan is the social media community specialist for RIT Online. He is responsible for engaging with the online student population through various social media channels, email communication, and the RIT Online Campus. Dan also works with academic departments to maintain content on the RIT Online website. Dan has been with RIT since 2007 and joined the RIT Online team in 2013.

Darlene Mascioletti

Darlene is the recruitment and retention specialist for RIT Online. She works closely with admissions and online program managers to ensure degree seeking student inquiries are handed over to the appropriate people in order to provide superior online student services. She supports non-degree seeking students with their professional goals to help guide them to the best academic plan to meet their career goals. Darlene joined RIT Online in 2014 and has worked at RIT for over 17 years.

  • BS, Applied Arts and Science (concentrations in Human Resources and Psychology), RIT
Raychel Rappold

Raychel is the RIT Online data analyst. With over 10 years of experience in online learning education at RIT, Raychel assists the director of RIT Online with the development of online programs and course. She is responsible for the development and maintenance of supporting infrastructure and workflows, collecting and analyzing data feeds, and reporting on findings by integrating them into standardized metrics and/or dashboards.

Colleen Spitz

Colleen is the RITx program coordinator and oversees RITx product development. She collaborates with faculty and staff to create and maintain non-credit offerings delivered through the edX platform. Prior to joining RIT, Colleen worked as an instructional designer in the corporate sector where she developed eLearning and instructor-led technical training curriculum.  


  • MA, Magazine, Newspaper & Online Journalism, S.I. Newhouse School of Public Communications, Syracuse University
  • BA, Art History, SUNY Potsdam​

Faculty Career Development

Anne Marie Canale

Anne Marie Canale is part of the Faculty Career Development (FCD) team who work on the research, design and development of a continuum of faculty programs and services for all RIT faculty. Anne Marie joined RIT in 2011 as an instructional design consultant in Teaching and Learning Services before joining the FCD team. She is also an adjunct faculty member in the School of Individualized Studies (SOIS) and the College of Applied Science and Technology (CAST). Anne Marie brings over 25 years of experience in higher education to her role in faculty development ranging from instructional design, learning, to online teaching and learning, project management, and the integration of educational technologies.

Canale holds a MS in Curriculum Development & Instructional Technology from the University at Albany (SUNY); a Project Management Graduate Advanced Certificate from RIT; and a BS in Communications from The College at Brockport (SUNY). She has also completed post-master’s course work at University at Buffalo’s Center for Continuing Professional Education (CCPE) on Web 2.0 and social media and at SUNY IT on Computer Supported Collaborative Work (CSCW).

  • EdD Educational Leadership & Management, Capella University, ABD
  • Advanced Graduate Certificate in Project Management, RIT
  • MS, Curriculum Development and Instructional Technology, SUNY Albany
  • BS, Communications, SUNY Brockport
Cheryl Herdklotz

Cheryl Herdklotz is a Faculty Career Development Consultant and is part of the Faculty Career Development (FCD) team in the research, design and development of a continuum of faculty programs and services for all RIT faculty. Upon starting her career at RIT, Herdklotz joined Instructional Media Services as a Media Specialist. She became Media Coordinator and Assistant Director of Media Services before transitioning to the RIT office of Online Learning where she handled copyright permissions and course materials distribution for faculty teaching online. She also directed the Teaching Learning and Scholarship Services unit and the Scholarly Publishing Studio before joining the Faculty Career Development team.

Cheryl received her undergraduate degree in Psychology from Nazareth College of Rochester before moving into the field of Library Science. She earned her MLS from SUNY Geneseo and was awarded a Graduate Teaching Assistantship for the University of Wisconsin-Madison to pursue studies in the area of Curriculum and Instruction. While at the UW, Herdklotz taught classes in Library Media Management and Media Production. She earned her PhD in Curriculum and Instruction with a minor in Library Management. Before joining RIT, she worked for seven years at the Rochester Public Library in the areas of acquisitions and circulation including a research project on neighborhood library usage. She also served as Acting Director of Chili Public Library.

Herdklotz serves as a member of the Provost’s Deaf Access Committee, and in 2008-09 she was awarded the Ronald D. Dodge Memorial Grant for “Online Caption Error-Reporting System” for the National Technical Institute of the Deaf (NTID).

Outside of RIT, her personal interests include euchre, bowling, softball, and swimming.

  • PhD, Curriculum and Instruction, University of Wisconsin-Madison
  • MLS, SUNY Geneseo
  • BA, Psychology, Nazareth College


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