Washington, District of Columbia. 20002
Reporting to the Director of Student Accountability and Restorative Practices, the Student Accountability Coordinator (Residence Conduct) primarily responds to residence hall student behavior that is in conflict with the conduct expectations and values reflected in the Student Code of Conduct, Residence Hall Policies or other applicable University policies.
Residence Hall Conduct and Restorative Practices
Receives and addresses complaints of alleged student violations of the residence hall policies using established adjudication procedures; exercises judgment regarding the resolution of complaints utilizing a spectrum of resolution options which may include dialogue, conflict coaching, facilitated dialogue, mediation, restorative practices, shuttle diplomacy, and informal or formal adjudication consistent with student learning outcomes; and assists and supports residents in their growth and identity by providing support, mediation, crisis intervention and follow-ups through a culturally competent lens.
Addresses all residence hall conduct and disciplinary aspects and applies a variety of resolution options, including restorative practices approaches; and manages a process that is fundamentally fair, impartial, and primarily restorative and educational; and ensures that student’s rights under the process are equitable and followed.
Utilizes the Maxient student conduct database to document and process conduct cases; and maintains accurate records of conduct cases in the student conduct database.
Ensures University compliance with policies and procedures as stated in the Student Handbook; provides consultation and referral for students on residential matters (e.g., providing relevant information, interpreting policies and procedures); and collaborates with the Department of Public Safety to collect evidence as needed and ensure accuracy in reports received.
Collaborates with Residence Life staff to support and follow up with students of concern and conduct informal resolution conferences with students involved in alleged violations as needed.
Assists the Director of Student Accountability and Restorative Practices, in concert with University stakeholders, with developing and evaluating educational processes rooted in a restorative practices approach; tracks its impact over time through data collection and analysis.
Campus Community Outreach & Education
Assists the Director or the Program Manager with training for residents and residence hall staff on University and residence hall policies, the student conduct process, student conduct database, resolution options, and other related topics.
Fosters positive working relationships with the Department of Public Safety, Athletics, Counseling and Psychological Services and other departments associated with student discipline on our campus as applicable to the position; and may also serve on departmental, divisional and university-wide committees as applicable to the position.
Identifies and integrates best practices in the field of Residence Life and Housing, Student Conduct and Restorative Practices; and stays abreast of current developments in the field of residence life, student conduct and restorative practices by maintaining professional membership in and participating in relevant conferences, webinars, workshops, and other membership subscriptions.
Serves as a member of the Alcohol and Drug Committee, Student Affairs Restorative Practices Team, and other related committees.
Establishes and maintains a positive and supportive working relationship with co-workers and supervisor.
Shows a genuine commitment to diversity, equity and inclusion in the workplace; and participates in activities and workshops to foster continuous learning.
Serves as a mandatory Title IX reporter; and takes annual Title IX training as part of the compliance effort.
Performs other related duties as assigned.
Required Qualifications (When the candidate’s resume meets these qualifications, it will be screened in.):
A minimum of three years of professional experience in social services, case management, or a related area.
Fluency in American Sign Language.
Preferred Qualifications (While not required, it is an advantage for what the position needs.):
Bachelor’s degree or Master’s degree in counseling, psychology, social work, education, or related human behavior field.
Experience working in student conduct or residence life settings especially supporting students in crisis.
Knowledge, Skills, and Abilities (Qualities that will help the incumbent be more successful in the position):
Excellent rapport skills and strong writing skills.
Exceptional awareness of the current issues in higher education related to student conduct and conflict resolution.
Exceptional critical thinking skills demonstrated by the ability to analyze information, evaluate results, and facilitate resolution of difficult challenges, including the ability to handle issues of complex and extreme sensitivity.
Strong knowledge of federal laws, state laws, and mandates including Title IX of the Higher Education Act, Family Educational Rights and Privacy Act, American Disabilities Act, Higher Education Act of America, Jeanne Clery Act, and the Drug-Free Schools and Campuses Act.
Strong ability to interpret and apply policies and procedures to situations consistently.
Strong proficiency in data or case management such as Maxient.
Demonstrated experience of managing a caseload or other experience that demonstrates strong organizational skills and the ability to balance priorities and meet deadlines.
Demonstrated ability to work independently and collaboratively.
Demonstrated ability to exercise discretion and mature judgment and manage multiple priorities at once.
Demonstrated ability to work with and across University departments, outside constituents and groups.
Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.
Other Important Information:
The incumbent must be willing to work a flexible schedule, including evenings, as the need arises.
All employees are expected to be fully vaccinated against COVID-19 and Influenza (flu). They also will be required to submit their vaccination record within the first week of employment. If they cannot be fully vaccinated, they may apply for a medical or religious exemption.
The successful candidate will undergo a background check that must be cleared prior to working at Gallaudet University.
Salary: Commensurate with skills, qualifications, and experience
FLSA status: Exempt
Gallaudet University is an equal opportunity employer/educational institution and does not discriminate on the basis of race, sex, national origin, religion, age, hearing status, disability, genetic information, covered veteran status, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, political affiliation, source of income, place of business or residence, pregnancy, childbirth, or any other unlawful basis. This policy is in compliance with Title VII of the Civil Rights Act, the Americans with Disabilities Act, the Rehabilitation Act, the Age Discrimination in Employment Act, the District of Columbia Human Rights Act, and other applicable laws and applies to all procedures affecting applicants and employees including, but not necessarily limited to: recruitment, hiring, placement, promotion, transfer, reassignment, reappointment, tenure, demotion, selection for training, layoff, furlough, and termination, compensation, and all other conditions or privileges of employment.